Frequently Asked Question

Would like to manage lead time and cost by best selection of air, sea or truck ?
We can provide best solution according to lead time allowed and budget. Even airfreight has a different type of service such as direct, transit, express (priority) and deferred. Express (priority) service where airline gives high priority to your shipment is the best solution when huge penalty will be incurred if not in time for customer’s production. Deferred service is useful to minimize airfreight cost when missed just one vessel but there is enough time as air freight. We can find most suitable flight worldwide using our on-line flight schedule checker.
Would like to move over sized and over-weight cargo
We can provide best solution according to size and weight, lead time allowed and location. Open top or flat rack container or conventional vessel can be arranged or vessel, barge or aircraft can be chartered. We are able to provide feasible study, road survey, method of statement, execution and supervision of packing, transportation with low loader truck, lashing, loading and unloading with crane and placement at consignee’s site
Would like to import from doorstep of overseas shippers
We can bring goods from doorstep of anywhere in the world through worldwide agency network. We partnership with those freight forwarders which is approved of joining global forwarder network. Those agents are carefully chosen according to requirement of different types of shipments.
Would like to move very urgently
We can arrange Time Critical shipments worldwide on 24/7 basis for ship parts, AOG, events, oil & gas, automotive. We are a member of WCA Time Critical Network which assists us to make such arrangement worldwide.
Would like to move from/to Borneo (East Malaysia), South Kalimantan, Sumatra
We have wide experience of handling shipments from/to Borneo (East Malaysia), South Kalimantan, Sumatra where there is limitation in selection of airlines and shipping lines. We can provide best solution according to size and weight, lead time allowed, location and budget. When those airports or ports are not serviced by international airlines and shipping liners, we can transship via Port Klang or KUL airport.
Would like to move items that requires temperature control
We can move items which requires temperature control such as food, fruits, flower and chemical. We are a member of WCA Time Critical Network which assists us to make such arrangement worldwide.
Would like to pay duty partially from one import shipment according to customer order
We can arrange partial payment of duty by using bonded warehouse according to customer order. This arrangement contributes to improvement of cash flow.
Would like to carry high value goods and worried about security risk.
We can provide service and consultation of risk management. Packing which makes inner goods invisible or which has tamper proof device play an important role against pilferage. Security service at airport or intact ULD service is useful. For risk during inland transportation, security escort is available. .. Would like to know insurance. Your goods are not covered by transporter or forwarder unless otherwise requested. We can arrange insurance on behalf of customer
Would like to have personalized service from one person in charge whether mode of shipment is either air or sea.
We don’t segregate office or person in charge according to mode of shipment. Specific person in charge will be offered personalized service.